Payment & Delivery
Payment & Delivery information
Orders are delivered by Royal Mail Netherlands (PostNL) & partner companies POSTNL in the regions carry out further delivery.
FREE WORLDWIDE SHIPPING for orders from € 70.
In other cases, the shipping cost is 15 euros
You can pay for your orders by using the PayNL system.
You can also request an invoice for payment.
We pride ourselves on being able to have your order dispatched within 24 hours.
Our site is aimed at the customers who have already purchased and tried our products. If you have ordered the wrong product, then you can still return it for a full refund, but please note that the items must be unopened and unused, and you will have to bear postage costs.
We are happy to refund postage costs if the item is defective or sent by mistake.
In order to process your returns as quickly as possible, all returns must include:
- • A copy of your delivery note or your order number
- • Return authorization (we will send it to you by email)
- • Reason for return
Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be tracked and traced.